You’ve Got Mail… Way Too Much!

July 24th, 2007

E-mail management is a critical mission that consumes many hours each week for an already busy I.T. administrator: Fighting spam. Recovering old messages. Securing the server . Indeed, the job is never done and the challenge is only getting worse.According to the Radicati Group’s recent E-mail Archiving Market Research Report, the average corporate e-mail user processes about 18 MB of data every day, and, that number is expected to climb to 28 MB a day by 2011. While e-mail servers can handle large volumes of messages, storing so much data can be quite the challenge.

The storage problem has led to “purge policies” that demand old e-mails be deleted, but end users often find mailbox size restrictions quite limiting. Many of these solutions are far from ideal. Not only do they add another burden to the I.T. admin’s back, they can also add more fees to the corporate budget. To complicate matters even further, today’s I.T. administrators also need to ensure that their e-mail storage solutions are keeping their company in compliance with government regulations.

“Our research shows that storage is the number one messaging-management problem,” said Michael Osterman, president of Osterman Research, a firm that focuses on the messaging market. “Organizations are experiencing plenty of pain in controlling messaging due to the growth of message volume and the increasing size of attachments. Companies are looking for new approaches.”

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